OUR MARKET POSITION

While mid-sized companies make up the largest cross section of American business, relatively few outsourcers cater to the mid-size client.

Our Market Position

Until recently, the resulting service gap left only three choices for mid-size organizations:

  • Outsource to a large multi-national corporation
  • Outsource to a small, locally owned and operated phone center
  • Keep the call center in house

Vector BPO fills the service gap left by the multi-nationals and the small centers:

Vector Gap Checklist