The Philippine IT-BPO Road Map 2011-2016 was developed as a joint venture between Everest Group and Outsource2Philippines working closely with the Business Association of the Philippines (BPAP) and its partner associations and members. It is funded by the Commission on Information [...]
The Business Process Association of the Philippines is an organization established to “Promote the competitive advantages and the growth potential of the Philippines in existing and new areas of outsourcing and support the industry in areas such as offshore marketing, education and training, security and privacy, legislation and public policy, [...]
The Contact Center Association of the Philippines (CCAP) is the official organization of contact centers in the Philippines. They were established in 2001 by seven companies, and has since grown to include over 50 contact centers, representing more than 80% of call centers in the Philippines. CCAP’s goal [...]
Vector BPO’s offices are located in the beautiful city of Cebu in the Philippines. Cebu City is in fact the oldest city in the country, and the capital of the Cebu province, which is made up of Cebu Island and 167 other neighboring islands. Cebu is one of the most developed [...]
The Philippine Economic Zone Authority is the Philippine government agency tasked to promote investments, extend assistance, register, grant incentives to and facilitate the business operations of investors in export-oriented manufacturing and service facilities inside selected areas throughout the country proclaimed by the President of the Philippines as PEZA Special Economic [...]
It’s been only about a decade since the business process outsourcing industry really got going in the Philippines. Until just a few years ago, the outsourcing world was dominated by India, and it didn’t look like that would ever change. The Philippines is now the number one destination for voice services, [...]
“You can do anything, but not everything.” – David Allen
Recognizing our limitations is an important part of running any successful business. Chances are you started your business because you were passionate about something – maybe it was making parts for machinery or writing software or even creating custom furniture. Whatever it was, [...]
Business Process Outsourcing (BPO) is a general term used to describe when one company pays another to perform a non-core function. Due to the allure of cost savings and focus on core business, BPO is one of the fastest growing industries in the world today. Outsourcing has become such a big part of [...]
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Katie Benns
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Angelie Cardinez
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