Vector BPO as a premier lead generation partner, managed to perfect its process of ensuring that the leads that it generates are of the best quality by adhering various ways of proven method when qualifying leads and by utilizing available technology to rate and score the likelihood of a lead to be converted to sale. Vector BPO is also increasingly building up its capability to provide and deliver the right quantity of leads to our partners in a very consistent manner. This way, our partner can not only rely on a flow of quality leads, but most importantly, rely on a consistent flow of leads so they can properly project and allocate traffic across its lead sources.
I’ve experienced being a call center agent with a stressful account. It was so stressful that every time my dear father would drive me to work I feel like vomiting and when the shift ends I’d end up eating in SM or Ayala as a [...]
Curiosity is insubordination in its purest form
Insubordination simply put is a defiance or resistance of authority, refusal or failure to obey reasonable instructions, bringing the employer’s name into the disrepute, mutinous behavior resulting in an actual work stoppage, addressing the senior manager [...]
As children, we were taught to be nice to everyone, especially our elders. Say “Thank you” when someone has given you something or has been nice to us and respond with “You’re welcome.” Say “I’m sorry” when we have offended someone else. These [...]
Much has been written about creating and maintaining a positive work environment within organizations, specifically call centers. Most contact centers are filled with individuals from all walks of life with many different backgrounds. Some things that have already been itemized and [...]
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